FAQ's

Pre-Sales Questions

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Sim Branding has an enormous range of branded goods, all with different minimum order quantities (MOQ’s). We cannot however do one-off items. Give us a call today and we’ll be happy to let you know what the MOQ is on the item/s you’re interested in. Alternatively, you can email us at hello@simcrawcour.com.au and we can let you know.

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We’ve searched to Globe to find what is the best and we offer this range as a great way to highlight your Brand. Jump onto the category section to see SOME of the range of merchandise and apparel. If you can’t see what you’re after, just ask the team and we’ll do our best to find it. We can also provide you with catalogues if needed.

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For most orders, you will be looking at around 3 - 5 weeks from when you approve your artwork proof. If you have a tighter time frame, please let us know and we’ll see what we can do for you!

There are many factors to consider with lead-times and we do our utmost to meet your exacting demands.

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Check out our endless range of merchandise and apparel options on our home page in the category section. Like something you see? Enquire about the product and/or send us a quote request by clicking on the Enquire about this Product button underneath the item you’re interested in. We’ll get an email of your enquiry and get back to you with an answer and/or quote in no time!

Alternatively, we are sitting at the bottom right of the web page waiting to have a chat with you if you like. Just start the chat by typing your message and we’re away.

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We have a large range of merchandise and apparel samples in our showroom at 24 Merino Street, Kings Meadows for you to check out. If we do not have what you’re after we can get it in for you. For apparel we can also provide you with sizing charts to help you get the right fit.

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Ordering is easy – simply email your order requirements and artwork to the Sim Branding team – hello@simcrawcour.com.au . You will be contacted with an artwork proof for your sign-off and once approved; the product will then go into production. Our quoted lead-time starts then! Rest assured we try to make the whole process as seamless as possible. Your complete satisfaction is our goal.

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There are many different types of decoration methods and it really depends on the item/s. We have an extensive range of in-house decoration methods we use. Embroidery, Direct-to-Garment printing, Sublimation, Laser Engraving and Direct-to-Film are the methods that we use. You will be informed of the process that would suit your item/s and reflect the best way to highlight your Brand.

Artwork files are confusing - what does it all mean and what do we need?

For most decoration methods we will need a high resolution PDF or EPS file of your logo/artwork. We will help you through this process, to insure your Brand is well represented on the item/s you’ve chosen.

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Pantone Matching System (PMS). It is a universal system used to standardise colours so all manufacturers are on the same page and can match colours. Each colour is made up of four primary colours for print – Cyan, Magenta, Yellow and Black or CMYK. All colours come from different percentages of these 4 basic colours and based on this breakdown, are allocated a PMS Code to match.

Each colour in your logo is given a PMS code, which allows you to reproduce your logo colours consistently from job to job and printer to printer.

Unable to find satisfactory answers? Contact Support